![]() Verify the logs for any exceptions or connection errors in the following path:Ĭ:\ProgramData\Oracle EOM Skype Probe\LogsĮnsure that OracleSkypeProbeUser is a member of RTC Server Applications local group. Verify Mediation Engine machine is reachable by pinging the Mediation Engine Machine from Skype for Business Server. Verify that the file located in the installation directory has the correct IP address of Mediation Engine. Perform the following if you are unable to view skype call data: Problems with Viewing Skype Call Data Information If the line does not exist, the SDN manager is configured incorrectly. Open the SDNManager.log file and search for the following: Pay attention to the value of the submituri parameter: does it match the address of the Enterprise Operations Monitor machine?Ĭheck the SDN Manager and Dialog Listener log files at %LOCALAPPDATA%\Local\Temp\SDN after each Skype for Business call. Result: You should get an XML describing the configuration. Run the following command to verify SDN Manager configuration: SDNManager.exe /parameter subscriber ocom ”submituri= Operations Monitor reads the SDN Interface messages from the URL, After configuring the SDN Dialog Listener and SDN Manager, run the followingcommand for SDN Manager to forward the messages to Operations Monitor:Ĭd ”C:\Program Files\Microsoft Skype for Business Server\Microsoft Skype for Business SDN Manager\” Result: The finished Skype calls show the MOS values and media summary.Ĭonfigure the SDN Manager to send QualityUpdate messages to the Mediation Engine by running the following command: Install and configure the Skype for Business SDN API on the Skype Front-End Server, as described in the Skype for Business SDN API 2.4.1 Installation Admin Guide.Īfter the installation, add the Mediation Engine machine to Skype for Business Server as a subscriber for the SDN API by running the following command in the Skype for Business Server console: SDNManager.exe /p s EOM submituri= Where, IP_address is the IP address or the hostname of your Mediation Engine. The call quality information is reported by the user agent, Skype for Business Desktop Client.Įnable monitoring on the Skype server. The Skype for Business Agent monitors only the SIP call flow. Visit the What’s New in Skype for Business 2016 for the latest update information.Configuring Skype for Business Agent for Monitoring Call Quality Information Visit the Skype for Business Server Deployment Connectivity page for the Skype for Business Clients and Interoperability Matrix. Visit the Skype for Business Client Comparison Tables for side by side feature comparisons for Lync, Skype for Business and Skype for Business Server. Visit the Known Issues and FAQ pages for more information. Lync Server 2010 is not supported – instead we recommend customers continue to use the Lync for Mac 2011 client. Lync Server 2013 customers should consider upgrading their installation to Skype for Business Server 2015, or downloading the latest Lync Server 2013 Cumulative Update version 8308.974 or higher. Skype for Business Server 2015 customers should at a minimum download and install the Skype for Business Server 2015 Cumulative Update version 9319.272 or higher. NOTE: This download will install one of the following languages based on your OS system language preference: Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian (Bokmål), Polish, Portuguese (Brazil), Russian, Spanish, Swedish, Turkish.įor the best Mac client experiences and an always up-to-date infrastructure, we recommend all customers migrate to Office 365. Features like one-click join, edge-to-edge video, and full screen sharing give you a superior Skype Meetings experience. Skype for Business on Mac is the all new client that provides great communication experiences for Apple users.
0 Comments
Leave a Reply. |